国家开放大学邮政学院管理英语3作业与答案
国家开放大学邮政学院管理英语3作业与答案管理英语3学校:国家开放大学邮政学院平台:国家开放大学题目如下：1. 回顾一下会话演练的内容，和Wendy一起完成公司的组织结构框架图。 1. 2. 3. 4.5.答案:Operations# Finance &Administration# Customer Service# Communications# Sales and Marketing2. —Could I help you with your heavy box? You are so tired —_____________ I can manage it.A. No. thanks.B. Yes, please.C. All right.答案:No. thanks.3. — Sorry, I made a mistake again. —_________ Practise more and you’llsucceed.A. Never mind.B. Certainly not.C. Don't mention it.答案:Never mind.4. He gave up his study in college in _______.A. bundleB. despairC. ash答案:despair5. –__________ father took part in the charity activity in the neighbourhoodyesterday?– Peter's.A. WhoseB. WhatC. Which答案:Whose6. It's ___________ to point to or talk about strangers in public.A. not politeB. politeC. good答案:not polite7. 二、阅读理解阅读下面的文章，根据文章内容，完成相应的选择题。（每题10分）Human Resources Management Human ResourcesManagement (HRM) is the process of managing people and their relationships inan organization. These two processes areimportant in the success and growth of a business. In managing people,staffing is the most important component of HRM. It needs to make guidelinesand procedures for hiring and placement. Staffing also involves the managementof employees on matters like monitoring of holidays, absences, health and safety,disciplinary action, and dismissal. Another important element of HRM inmanaging people is keeping the employees in the company. The training ofemployees to enable them to improve their career development is very important.Good HRM policies ensure that there are clear regulations which show the paylevels for the different positions in an organization. It is important for thestaff to know the career path, pay, training and other opportunities that areavailable to them. Performance management is another important component ofHRM. The reason for this is that many employers use it to evaluate careerimprovement and to determine pay increases. The secondary role of HRM is themanagement of the relationships among people in an organization. This includesstaff within departments as well as across the whole organization. Therelationship between staff and management is an important factor in the successof an organization. It decides how fast an organization will realize theirgoals. The focus of HRM is the people within an organization. Regularplanning, monitoring and evaluation are important for the success of HRM.Successful management ensures that all employees know their role, careerdevelopment and also feel part of an organization. 操作提示：通过题干后的下拉框选择题目的正确答案。____________is / are important in the success of a business. A. Teamworkspirit and high salary B. The process of managing people and theirrelationships C. Talents and their goals2. The most important component of HRMis____________. A. staffing B. planning C. monitoring3. According to thepassage, it is important for the employees to know the career path, pay,training and other opportunities through____________. A. notices B. policies C.advertisements4. We can use____________ to evaluate career improvement and todetermine pay increases. A. staffing B. HRM policies C. performancemanagement5. ____________ is NOT mentioned in the text about the success ofHRM. A. Regular planning and monitoring B. Evaluation C. Training答案:B# A# B# C# C8. —How did you find your visit to Qingdao, Joanna? —_____________A. Oh, wonderful indeed.B. I went there alone.C. A guide showed me the way.答案:Oh, wonderful indeed.9. __________ important it is for kids to imagine freely!A. WhatB. HowC. What an答案:How10. The _______ was only sentenced to pay a fine of $10,000.A. wormB. tubeC. criminal答案:criminal11. 二、听力理解听对话录音，根据对话内容判断正误（每题10分）。录音操作提示：通过题干后的下拉框选择题目的正确答案。 What is the possible relationship between the twospeakers? A. A couple. B. Colleagues. C. Teacher and student.2. What is theopinion of the female speaker about high salaries? A. She thinks high salariescan get a lot of talents. B. She thinks high salaries are the key factor inmotivating the staff. C. She thinks high salaries stop people from moving on.3.Who controls overtime work? A. The employers. B. The workers. C. Thecompanies.4. FAIR in fair wages means __________. A. general B. competitive C.high5. The topic of the dialog is about __________. A. how to control overtime B.how to pay wages C. how to motivate the employees答案:B# C# B# A# C
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