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河北开放大学管理英语4作业与答案 管理英语4学校:河北开放大学 平台:国家开放大学 题目如下： 1. — ____________________________ —Actually I prefer working on my own. A. Could I use this dictionary? B. May I open the window to let in somefresh air? C. Do you prefer teamwork or working individually?
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2. — I'd like a wake-up call at 7:00 a.m., please!— OK,________________. A. You will certainly make it. B. I'll make sure you get one. C. just do what you like.
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3. This is the man ______ last night. A. whom I saw him B. whom I saw C. what I saw
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4. ______ we can't compete in terms of size I do believe we hold anadvantage in terms of dedication to customer service. A. Therefore B. But C. Although
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5. please ______ your hand if you have any question at all. A. raise B. rise C. arise
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6. 二、阅读理解：根据文章内容，判断正误（共50分）。Vision and Execution:Two Sides of a Successful Strategy A strategicplan is not the end goal of the strategic planning process – it is theframework for successfully implementing a strategy. Until a strategic plan isput into effect, it has no real value. There are several keys to successfulimplementation. First, people directly involved in executing the strategy mustbe included in the planning process. Strategic planning is no longer a top-downdirective. Without the input and feedback of the people responsible forexecuting on the strategy, a seemingly solid strategy is likely to fall apartwhen implementation is attempted. The next key to successful implementation isclearly communicating the strategy to the whole company. The communicationshould ensure that everyone in the company understands and accepts the strategyas the best path forward, and not simply the leadership's latest idea. Withoutclear communication, employees lack a sense of ownership and clarity ofpurpose. When a strategy is not understood or embraced, it usually results inmisunderstanding and uneven commitments to implementation. Another key to thesuccessful execution of a strategic plan is the clear and straightforwarddescription of the plan and its operations. Even the most brilliant strategyfaces failure if it cannot be explained clearly and concisely. 操作提示：正确选T，错误选F。1.Thefinal goal of the strategic planning process is a strategic plan. 2. Astrategic plan is valuable if it is executed. 3. There are four keys tosuccessful implementation. 4. A good strategy is likely to fall apart ifwithout the input and feedback of the people responsible for executing on thestrategy. 5. Leadership's idea determines all.
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7. What kind of company is Google?_________ A. A medium-sized international company. B. A large global enterprise. C. A large American company.
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8. How does Google motivate its employees?_________ A. Providing a friendly work culture in thecompany. B. TPromoting the employees to higher jobpositions. C. Offering entertaining equipment in theemployees' office.
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9. Who founded Google?_________ A. Larry Page and Sergey Brin. B. Karen May. C. Sergey Brin.
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10. Google employees have the freedom to _________. A. use the totem pole with their colleagues B. spend certain time on their chosenprojects C. play bowling with their colleagues atwork
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11. What is Google's secret to success?_________ A. Encouraging among employees theaspiration to be No. 1 in the world. B. Paying high salary to the employees andpracticing strict management. C. Valuing the happiness of its employeesas much as innovating good products.
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12. — Could you give us a speech on management functions some day thisweek?—________________. A. That's a good idea B. No, I already have plans C. I'd love to, but I'm busy this week
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13. — This project is too big for me to finish ontime.—________________. A. Please do me a favor B. That is a daydream C. I'll give you a hand
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14. ______ managers spend most of their time in face-to-face contactwith others, but they spend much of it obtaining and sharing information. A. Not only B. Do not only C. Not only do
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15. The demands and requirements placed on the CEO of Sony are differentfrom ______ on the manager of your local Wendy's restaurant. A. these B. those C. which
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16. ______ CEOs spend planning, the more profitable their companies are. A. The more time B. The more C. The less time
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17. 二、听力理解：听录音，选择最佳答案（共50分）。请听录音： unit1tl.mp3操作提示：通过下拉选项框，选择答案。 Whatkind of role is Melinda taking on for her job? A. HR manager. B. Projectmanager. C. Project coordinator.2. Howlong will Melinda be trained for her new role? A. One month. B. Half amonth. C. One year.3. How often shouldMelinda report to the board on the progress of the project? A. Once a month. B. Twice a month. C. Once a week.4. What kind of contract canMelinda sign with outside contractors? A. Permanent worker contract. B. Standardtemporary-worker contract. C. Standardindustry contract.5. Which one does NOT belong to Melinda'sresponsibilities? A. Formulate theindustry standard of payment. B. Manageand coordinate her project team. C.Report the project progress to the board.
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18. —How did your meeting go yesterday?— ____________________actually,it was really frustrating. A. Not so good B. Very good C. Nothing special
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19. — If you can't say what you've come to say at the meeting, what'sthe point?—____________________,but I think you might need to change yourapproach somewhat. A. I am not sure B. I can see that C. I know that
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20. What you need to do is to keep things short and sweet, just the______. A. questions B. topics C. highlights
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21. In today's environment, __________ people are often burned out, it'simportant for employees to have a personal connection with you and the work youbelieve in. A. where B. when C. while
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22. I think the primary ______factor is there's been so much absencelately. A. contributing B. causing C. affecting
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23. 二、阅读理解：根据文章内容，完成选择题（共50分）。Communication Failure The meaning of“communication” goes a lot deeper than people often think. Communication isabout conceiving, sending, receiving, and interpreting messages as well asconfirming reception of these messages. A failure at any point in this chaincan result in ineffective communication. Ineffective communication can bedisastrous. There is a famous story of a British Army Commander who sent themessage “Send reinforcements, we're going to advance.” back to his CommandCenter, through a long chain of subordinates. When the message finally reachedthe Command Center, it had “mutated” to become -- “Send three and four-pence,we're going to a dance.” The reinforcements never arrived. You can demonstratethis same principle, albeit on a less dramatic scale, by trying to play ChineseWhispers with more than 20 people. It is highly unlikely the same message youstarted with will be the one you end with. In a business, there are three maintypes of communication failure. Each has its own indicative signs. •The firsttype is known as allocative failure. This occurs when a firm is not gatheringenough intelligence about its market or (most often), the information is notreaching the right points. The firm will not be allocating resources in stepwith the shifts in demand. If demand is rising but the firm is suffering fromallocative communication failure, then stocks will fall and there will beunderstaffing. If the inverse happens, there will be a surplus of stocks andoverstaffing. •The second type is executive failure, where communication totrigger specific events/actions is either late, lacking or in error. Thesymptoms of this are a general loss of direction in the company or departments,a loss of co-ordination and an increase in complaints from customers as thingshappen late or not at all. •The final type is human failure. This occurs whenthe general culture of a business or the relationships between particularindividuals or departments do not foster effective communication. This leads toalienated staff, an increase in staff turnover, an increase in absenteeism andgeneral frustration among staff. Creativity, especially that which takes placeacross departmental boundaries, is likely to suffer hugely as team synergyslips.操作提示：通过题目后的下拉选项框选择正确答案。 Confirming reception of the sent messages means .A. the messages are sent to right receivers B. the messages are correctlyunderstood C. the messages are correctly understood by right receivers2. In thefamous British Army Commander story, which step probably did NOT go wrong inthe communication chain? A.Conceiving. B. Sending. C. Receiving.3.What is Chinese whispers? A. Whowhispers in Chinese. B. A game to pass message around in a whisper. C. Chinesepeople who don't normally talk very loudly.4. Allocative failure does NOThappen when . A. the right information goes to the right place B. a companygathers false information C. the correct information is not received by theright department or person5. According to the passage, which of the followingcases does NOT belong to human failure? A. Decreasing creativity across departments. B. Inadequate communicationbetween departments. C. Increasing customer complaints.
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