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山西开放大学管理英语4作业与答案

yuyue-edu 2025-6-30 14:08:49
山西开放大学管理英语4作业与答案
管理英语4
学校:山西开放大学
平台:国家开放大学
题目如下:
1. — This project is too big for me to finish ontime.—________________.
A. Please do me a favor
B. That is a daydream
C. I'll give you a hand
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2. — Is it possible for you to work out the plan tonight?—__________
A. I'll do that.
B. I think so.
C. I'd love to.
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3. The Human Resource Managing Department at Honda is given specificinstructions ______ employ the best possible workers.
A. how to
B. on what to
C. on how to
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4. Even the best continually seek ways to ______ their skills.
A. sharp
B. sharpener
C. sharpen
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5. Supervisors should ______ their employees in two-way communicationso that understanding takes place.
A. enable
B. engage
C. encourage
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6. 二、阅读理解:根据文章内容,判断正误(共50分)。Who Killed Nokia?  Nokia executives attempted to explain its fallfrom the top of the smartphone pyramid with three factors:1) that Nokia wastechnically inferior to Apple, 2) that the company was complacent and 3) thatits leaders didn't see the disruptive iPhone coming.  It has also been arguedthat it was none of the above. Nokia lost the smartphone battle because ofdivergent shared fears among the company's middle and top managers which led tocompany-wide inertia that left it powerless to respond to Apple's game.  Basedon the findings of an in-depth investigation and 76 interviews with top andmiddle managers, engineers and external experts, the researchers discovered aculture of fear due to temperamental leaders and that frightened middlemanagers were scared of telling the truth.  The fear that froze the companycame from two places. First, the company's top managers had a terrifyingreputation. Some members of Nokia's board and top management were described as“extremely temperamental” and they regularly shouted at people “at the top oftheir lungs”. It was very difficult to tell them things they didn't want tohear. Secondly, top managers were afraid of the external environment and notmeeting their quarterly targets, which also impacted how they treated middlemanagers.  Top managers thus made middle managers afraid of disappointing them.Middle managers were told that they were not ambitious enough to meet topmanagers' goals.  Fearing the reactions of top managers, middle managersremained silent or provided optimistic, filtered information. Thus, middlemanagers directly lied to top management.  Worse, a culture of status insideNokia made everyone want to hold onto vested power for fear of resources beingallocated elsewhere if they delivered bad news or showed that they were notbold or ambitious enough to undertake challenging assignments.  Beyond verbalpressure, top managers also applied pressure for faster performance inpersonnel selection. This led middle managers to over promise and underdeliver. One middle manager told us that “you can get resources by promisingsomething earlier, or promising a lot. It's sales work.”  While modest fearmight be healthy for motivation, abusing it can be like overusing a drug, whichrisks generating harmful side effects. To reduce this risk, leaders shouldcoordinate with the varied emotions of the staff. Nokia's top managers shouldhave encouraged safe dialogue, internal coordination and feedback to understandthe true emotion in the organization. 操作提示:正确选T,错误选F。1. Nokia lost thesmartphone battle because its technology is not as good as that of Apple. 2.Nokia's middle managers were frank to tell the truth, but the top ones didn'tlisten to them. 3. Nokia's top managers were too moody to hear anything goodbut harsh. 4. Middle managers in Nokia delivered results more than theypromised earlier. 5. Nokia's top managers should have had better conversationtechniques to encourage internal coordination and truth.
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7. — We could let some of the staff work from home.________________?—That's a good idea.
A. Do you have any good ideas
B. What do you think of it
C. Is there anything else
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8. AT&T found that employees with better planning anddecision-making skills were ______ to be promoted into management jobs.
A. more likely
B. more like
C. more unlikely
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9. The responsibilities in handbook ______ that managers have to beconcerned with efficiency and effectiveness in the work process.
A. imply
B. indicate
C. interrupt
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10. 二、听力理解:听录音,选择最佳答案(共50分)。请听录音:unit1tl.mp3操作提示:通过下拉选项框,选择答案。 What kind of roleis Melinda taking on for her job?  A. HRmanager.  B. Project manager.  C. Project coordinator.2. How long willMelinda be trained for her new role?  A.One month.  B. Half a month.  C. One year.3. How often should Melindareport to the board on the progress of the project?  A. Once a month. B. Twice a month.  C. Once a week.4. What kind of contract canMelinda sign with outside contractors? A. Permanent worker contract.  B.Standard temporary-worker contract.  C.Standard industry contract.5. Which one does NOT belong to Melinda'sresponsibilities?  A. Formulate theindustry standard of payment.  B. Manageand coordinate her project team.  C.Report the project progress to the board.
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11. — Will you go on a picnic with us tomorrow?—____________________.
A. Yes, but I'll have English classes
B. Sorry, I have an appointment with Dr.Brown
C. I'm afraid I have no idea
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12. —How did your meeting go yesterday?— ____________________actually,it was really frustrating.
A. Not so good
B. Very good
C. Nothing special
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13. Effective leaders distill complex thoughts and strategies intosimple, memorable terms __________ colleagues and customers can grasp and actupon.
A. when
B. that
C. who
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14. In today's environment, __________ people are often burned out, it'simportant for employees to have a personal connection with you and the work youbelieve in.
A. where
B. when
C. while
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15. If demand is rising but the firm __________ from communicationfailure, then stocks will fall and there will be understaffing.
A. has been suffering
B. is going to suffer
C. is suffering
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16. 二、阅读理解:根据文章内容,判断正误(共50分)。Habits of Highly Effective Communicators  It's no secret that goodleaders are also good communicators. Indeed, communication and leadership areinextricably tied. How can you galvanize, inspire or guide others if you don'tcommunicate in a clear, credible and authentic way? Here are 5 essentialcommunication practices of effective leaders:  1. Mind the say-do gap. Trust isthe bedrock of effective leadership – your behavior is your single greatestmode of communication, and it must be congruent with what you say. If youractions don't align with your words, you are storing up trouble for the future.  2.Make the complex simple. Effective leaders distill complex thoughts andstrategies into simple, memorable terms that colleagues and customers can graspand act upon. The most important thing is to clarify what you want to say, lookout for technical jargon and avoid business speak, which add complexity. Saywhat you mean in as few words as possible.  3. Find your own voice. Uselanguage that's distinctly your own; let your values come through in yourcommunication. Correct use of language and grammar are important, of course,but don't become overly fixated on eloquence for eloquence's sake; concentrateon being distinct and real. People want real, people respect real, peoplefollow real.  4. Be visible Visibility is about letting your key stakeholdersget a feel for who you are and what you care about. Don't hide behind acomputer and only interact with people electronically – see them face to faceand voice to voice, and interact with them in a real, substantial way. Intoday's environment, where people are often burned out, it's important foremployees to have a personal connection with you and the work you believe in.Show the people that work for you that you're engaged and that you care aboutthem and their work.  5. Listen with your eyes as well as your ears. Effectivecommunication is a two-way process, and good leaders know how to ask goodquestions, and then listen with both their eyes and their ears. Because you arein a position of authority, others may be reluctant to express their realopinions to you directly. You won't always get direct feedback, so you need toalso be able to read between the lines and look for the non-verbal cues.操作提示:正确选T,错误选F。1.Communication and leadership don't always go hand in hand. 2. The say-do gaphappens when people misunderstand their leader's intention. 3. Using technicaljargon makes a leader convincing. 4. Communicating sincerely is always thebest. 5. Observation is as important as communication when you want to knowwhat people really think.
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17. —How can you explain the latest situation?—____________________,Iknow it is all my fault.
A. Sorry
B. Excuse me
C. I'm afraid
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18. When the message finally reached the Command Center, it __________“mutated” to become —“Send three and four-pence, we're going to a dance.”
A. was
B. had
C. have
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19. What you need to do is to keep things short and sweet, just the______.
A. questions
B. topics
C. highlights
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20. 二、完型填空(共50分)操作提示:通过下拉选项框选择正确的词汇。What We Have Here:A Failure to Communicate  It is the thing. Thereare more ways than ever to communicate with people, yet it sometimes seems likeit is more difficult to connect — and stay — with anyone.  Should you off anemail? Tap out a text? Post a private message on Facebook? Write on theirFacebook wall? Skype, poke, ping or conjure them up on a digital tin can phone?  Andonce you reach someone, you wonder:Is he paying attention? How do you know?Even with the techno-ease of communication devices, conversations can still betroublesome. Questions are asked and answered of order. Instructions anddirections go half-read. Meetings are botched. Feelings are hurt.
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21. — I am sorry for what I have said to you. —_____________
A. No problem.
B. I'm sure about that.
C. Don't think any more about it.
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22. — Will you help me arrange a meeting with Mr. Brown,please?—_____________
A. No, no way.
B. No, I can't.
C. Sorry I can't. I have to finish myproject right now.
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23. I like to think ______. I am always the one finding new ways to asituation or challenge.
A. inside of the box
B. of the box
C. outside of the box
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24. In high school, I am equally comfortable______as a member of a teamand independently.
A. to work
B. working
C. work
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25. How do you get your members to ______ as a team?
A. pull apart
B. pull up
C. pull together
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26. 二、阅读理解:根据文章内容,完成选择题(共50分)。A Teamwork Game  A team of about 35employees had come together for a team building event. They were a young,bright and enthusiastic team. However, one of their chief problems was the factthat they wouldn't share information or solutions with each other, and the teamleader thought they were too focused on themselves and not on the team. As aresult, she brought them all into the cafeteria. All of the tables and chairshad been stored away, and fun decorations and hundreds of different coloredballoons had been placed around the room.  In the center of the room was a bigbox of balloons that hadn't been blown up yet. The team leader instructedeverybody to pick a balloon, blow it up, and write their name on it, but theyhad to be careful not to burst the balloon.  Although they were given a secondchance if their first balloon popped, they were out of the game the second timeround. In the end, about 30 team members wrote their names without theirballoons popping. They were then asked to leave the room and, after fiveminutes, the team leader brought them back in and asked them to find theballoon with their name on it amongst the hundreds of other balloons in theroom. After 15 minutes of searching, no one had found their balloon, and theteam were told that they were then going to move on to the third round of theactivity.  In this round, each team member was instructed to find any balloonwith a name on it and then give that balloon to the person whose name was onit. Within two minutes, everybody had their own balloon. The team leadersummarized the activity thus:“We are much more efficient when we are willing toshare with each other and much better at problem solving when we are workingtogether, not individually.”  Sometimes, members of teams create obstacles byfocusing solely on their own pursuits and goals. Every member of the teamshould ask themselves on a regular basis what they are doing and what they cando for the team.操作提示:通过题目后的下拉选项框选择正确答案。1. This team building event was aimed at. A. helping these young, bright and enthusiastic employees become moreconcentrated on their work B. making the team members know how to shareinformation or solutions and cooperate with each other  C. building up team morale2. This event washeld in . A. a self-service restaurant B. a coffee shop C. a classroom3. Abouthow many team members were out of the second round of the activity?  A. 30. B. 35. C. 5.4. Which statement belowis correct?  A. In the second round,every one of the team had found their balloons after 15 minutes. B. In thethird round, the team members were asked them to find the balloon with theirname on it amongst the hundreds of other balloons in the room. C. In the thirdround, everybody had their own balloon with help from others within 2minutes.5. What was the event going to teach these employees?  A. Sharing and cooperating with other teammembers is more efficient when they are working together. B. Focusing solely onemployees' own pursuits is not allowed in workplace. C. Failure of teamwork iscaused by individual.
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27. —Can I get you a couple of tea? —_________________________.
A. That's very nice of you
B. With pleasure
C. You can, please
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28. — __________  — You might aswell write a thanks-note.
A. How do you like the rewards?
B. What do you do with the rewards?
C. Could you suggest some ways of therewards?
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29. ______ the job, employers don't want to hire people who aredifficult to get along with.
A. Despite of
B. Regardless
C. Regardless of
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30. Companies are ______ interested in your soft skills ______ they arein your hard skills.
A. so… that…
B. as…as…
C. not…until…
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31. The leader ______ at creating opportunities to provide rewards,recognition and thanks to his or her staff.
A. exceeds
B. excellent
C. excels
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32. 二、阅读理解:根据文章内容,判断正误(共50分)。The Right Way to Motivate Employees  It'simportant for a CEO to be passionate and enthusiastic, but there's a line ofprofessionalism that must always be maintained.  According to a report from thetechnology website Venture Beat, PayPal CEO David Marcus wrote a criticalletter to his employees blaming them for not using PayPal products andencouraging them to leave if they didn't have the passion to use the products theywork for.  According to the website, part of the leaked letter reads:  “It'sbeen brought to my attention that when testing paying with mobile at Cafe 17last week, some of you refused to install the PayPal app, and others didn'teven remember their PayPal passwords. That's unacceptable to me, and the restof my team, everyone at PayPal should use our products where available. That'sthe only way we can make them better, and better.”  “In closing, if you are oneof the folks who refused to install the PayPal app or if you can't rememberyour PayPal password, do yourself a favor, go and find something that willconnect with your heart and mind elsewhere.”  While not obvious at first, theletter reveals a problem of morale and culture at PayPal. As an executive, youcertainly want your employees to use and promote your products. However, whenfaced with a situation where staff isn't embracing what they make, you need toinvestigate the root of the problem -- not threaten.When faced with internalproblems, good executives start by asking “why”. They reach out to theirexecutive team first and then to the entire staff to find the root of a problemand how to fix it. Sending out a one-sided note about the problem is notleading, it's retreating.  Leadership starts by listening. Good executives needto get out among the staff and ask questions and listen without judgment orreaction. The fact that company employees are not embracing and using itsproducts is a failure of leadership that Marcus needs to address byself-reflection. At the end of the day, if his employees have to be forced touse the app, how can he expect consumers to want to willingly pay to use it?Marcus should have focused on three questions:  • Why are you not using theapp?  • What is it that we can do to ensure you use our app?  • What do youneed from me?操作提示:正确选T,错误选F。 A CEO only needs to be passionate andenthusiastic. 2. It is not professional that PayPal CEO blames his employeesnot to use PayPal or forget PayPal passwords. 3. “A one-sided note” refers tothe root of PayPal's problem. 4. When faced with internal problems, goodexecutives find the root of a problem in their executive team first. 5. Goodexecutives need to give feedback immediately when they are listening to thestaff.
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33. — Do you mind if I use vouchers to spend in a restaurant? —__________
A. Yes, please.
B. Not at all. Go ahead.
C. No, thank you.
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34. An appreciated gift and the gesture of providing it will ______ yourcoworker's day.
A. look up
B. light up
C. lift to
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35. Learning new things has always been a great ______ for me.
A. motivator
B. motivate
C. motivation
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36. 二、阅读理解:根据文章内容,完成选择题(共50分)。How Google Continues to Keep EmployeesHappy  Working for Google is a dream of many, not just because of what this companyhas achieved in the last 15 years, but because of its enviable work culture.With about 37,000 employees in 40 countries, you might wonder how Googlemaintains a motivating work experience throughout its entire company.  Workingfor Google comes with perks that most other organizations can't provide --bowling alleys, free haircuts, gym memberships, and shuttles to and from work.The company's secret to success is putting the same amount of time and effortinto keeping employees happy as it does into innovating products.  Back whenthe company was just a start-up, co-founders Larry Page and Sergey Brin had thegoal of making Google a place the most talented people wanted to work at. Theiridea was simple:creating a work culture that keeps employees happy willmotivate them to do their best and will keep them loyal to the company.  “It'sless about the aspiration to be No. 1 in the world, and more that we want ouremployees and future ones to love it here, because that's what's going to makeus successful,” said Karen May, the Vice President of people development atGoogle.  Google also makes its employees want to work because managers providetasks that are inspiring and challenging. Every employee at Google has theopportunity to spend 20% of his or her working time on a project they choose.This freedom takes employees out of their routine and away from the mundanetasks that often make workers feel uninspired about their jobs.  Lastly, Googleshows each employee just how important he or she is to the company. Eachemployee, regardless of her spot on the totem pole, has an influence on howGoogle performs.  “If you value people, and care about them as whole people,one thing you do is giving them a voice, and you really listen,” May said.  Googledoes just that by hosting employee forums every Friday, where they discuss the20 most-asked questions. Employees have access to all company information,adding a sense of trust, and employees and leaders work together to solveproblems.操作提示:通过题目后的下拉选项框选择正确答案。1. How would you describe Google?  A. Medium-sized international company B.Large global enterprises C. Large American company2. Which one does NOT belongto the methods that Google motivate its employees?  A. Promoting the employee who has moreinfluence on Google the higher job position. B. Shuttling the employees betweenhome and office. C. Offering entertaining equipment in workplace.3. Who foundedGoogle?  A. Larry Page and Sergey Brin B.Karen May C. Sergey Brin4. If you are a normal employee of Google, what couldyou do EXCEPT?  A. Know all informationof Google and discuss questions with your leaders. B. Only work for the projectyou choose. C. Play bowling with your colleagues and get away from mundaneerrands.5. What is Google's secret to success? A. Innovating hi-tech products. B. Paying high salary to the employeesand practicing strict management. C. Valuing the happiness of its employees asmuch as innovating good products.
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37. — Wow! This is a fantastic project! I've never known you're socreative.— __________
A. Don't mention it.
B. Great, I dare to say I am a talent.
C. Thanks for your compliments.
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38. All the team members tried their best. We lost the game, _________.
A. however
B. therefore
C. since
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39. 二、阅读理解:根据文章内容,完成选择题(共50分)。How Google Continues to Keep EmployeesHappy  Working for Google is a dream of many, not just because of what thiscompany has achieved in the last 15 years, but because of its enviable workculture. With about 37,000 employees in 40 countries, you might wonder howGoogle maintains a motivating work experience throughout its entire company.  Workingfor Google comes with perks that most other organizations can't provide --bowling alleys, free haircuts, gym memberships, and shuttles to and from work.The company's secret to success is putting the same amount of time and effortinto keeping employees happy as it does into innovating products.  Back whenthe company was just a start-up, co-founders Larry Page and Sergey Brin had thegoal of making Google a place the most talented people wanted to work at. Theiridea was simple:creating a work culture that keeps employees happy willmotivate them to do their best and will keep them loyal to the company.  “It'sless about the aspiration to be No. 1 in the world, and more that we want ouremployees and future ones to love it here, because that's what's going to makeus successful,” said Karen May, the Vice President of people development atGoogle.  Google also makes its employees want to work because managers providetasks that are inspiring and challenging. Every employee at Google has theopportunity to spend 20% of his or her working time on a project they choose.This freedom takes employees out of their routine and away from the mundanetasks that often make workers feel uninspired about their jobs.  Lastly, Googleshows each employee just how important he or she is to the company. Eachemployee, regardless of her spot on the totem pole, has an influence on howGoogle performs.  “If you value people, and care about them as whole people,one thing you do is giving them a voice, and you really listen,” May said.  Googledoes just that by hosting employee forums every Friday, where they discuss the20 most-asked questions. Employees have access to all company information,adding a sense of trust, and employees and leaders work together to solveproblems.操作提示:通过题目后的下拉选项框选择正确答案。1. How would you describe Google?  A. Medium-sized international company B.Large global enterprises C. Large American company2. Which one does NOT belongto the methods that Google motivate its employees?  A. Promoting the employee who has moreinfluence on Google the higher job position. B. Shuttling the employees betweenhome and office. C. Offering entertaining equipment in workplace.3. Who foundedGoogle?  A. Larry Page and Sergey Brin B.Karen May C. Sergey Brin4. If you are a normal employee of Google, what couldyou do EXCEPT?  A. Know all informationof Google and discuss questions with your leaders. B. Only work for the projectyou choose. C. Play bowling with your colleagues and get away from mundaneerrands.5. What is Google's secret to success? A. Innovating hi-tech products. B. Paying high salary to the employeesand practicing strict management. C. Valuing the happiness of its employees asmuch as innovating good products.
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40. — Over-the-top? You mean…— ____________
A. Well, sometimes your co-workers feelthat you are too loud.
B. No, I don't.
C. Thanks a lot.
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41. — I think I have made a great mistake.— ____________
A. I don't think so. You really made anerror.
B. I don't think so. It's really terrible.
C. I don't think so. It's not your fault.
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42. Linda walked at the head, ________ by her colleagues.
A. followed
B. following
C. to follow
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43. At a rough ________, we will take another four weeks to finish thisplan.
A. estimate
B. value
C. account
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44. Good work ________ good pay.
A. deserves
B. requests
C. deserts
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45. 二、阅读理解:根据文章内容,完成选择题(共50分)。How to Handle a Bad Performance Review  Gettinga bad performance review can make you feel angry, unappreciated, defeated, andhopeless. But it's not the end of the world. Remember that the way you respondto this appraisal can make all the difference in the next one. Even if youbelieve that the review is inaccurate and that your boss is completely wrong,you will benefit by reacting in a mature, adult manner. Here are somesuggestions:  Stay calm. Relax. Breathe. Do not overreact and be objective.Especially, do not say things that will likely be regretted later. Besides, theperson giving the performance review may or may not be the one who has writtenthe bad review.   What to Do When Receiving a Bad Performance Review  It's bestto listen attentively. And make comments or remarks only when asked for them.Besides, during the performance review, you will be given the chance to respondand may disagree.  What to Do After Receiving a Bad Performance Review  Don'tbe intimidated by the bad performance review and want to quit the job; instead,learn from it. Also, if the organization allows their employees to make awritten statement on their own behalf, do make one. It is important for theworker to show why she does not agree with the bed performance review; forinstance, an employee may express their different understanding and, at thesame time, a willingness to comply with any constructive suggestions.   Ways toImprove a Bad Performance Review  A way to improve a bad performance review isto set self-reviews, that is, establish performance standards. Another way toimprove a bad review is to learn more about what the manager, supervisor, orboss wants or expects from his/her employees. Learning what it was that causeda bad performance review helps to improve professional growth and encourages aswell as motivates the worker to do better in order to receive a good reviewnext time. 操作提示:通过题目后的下拉选项框选择正确答案。1. What should you do when you are given abad performance review?  A. Argue withyour boss. B. Make immediate remarks. C. Stay calm and listen carefully.2. Whatshould you do after you are given a bad performance review?  A. Quit your job immediately. B. Insist onmaking comments. C. Learn from the review.3. What should you do if you do notagree with the bad performance review? A. Tell the boss directly that you do not agree with the review. B. Makea written statement on your own behalf if it is allowed. C. Do not express yourdifferent understanding in a written statement.4. How do you improve a badperformance review?  A. Understand theestablished performance standards. B. Learn more about what the employee wantsor expects. C. Learn what the person who gives the review may think.5. Whyshould we understand the cause of a bad performance review?  A. Because it helps the employee to getpromoted immediately. B. Because it encourages and motivates the worker to dobetter. C. Because it prevents the employee from professional growth.
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46. — Haven't seen you for ages. What are you busy doing now?—____________
A. Yes ,long time no see.
B. Yeah, thanks for coming.
C. I am working part time in a bookstore.
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47. They have come to the conclusion ________ this winter will be evencolder than before.
A. that
B. for
C. which
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48. A child's character is greatly influenced by his home ________.
A. case
B. environment
C. situation
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49. 二、阅读理解:根据文章内容,判断正误(共50分)。Performance Management and PerformanceAppraisal  Performance management aims to acknowledge employee achievements,support their personal and professional development, and motivate and empowerthem to perform their work effectively. Performance management helps employeesto develop their understanding, knowledge and skills so that they cancontribute to the achievement of the enterprise's goals and gain personal andjob satisfaction. It is a vital part of any quality human resource system.  Everyenterprise wants and should expect high performance from each employee.Theelements of a competency-based performance management system will, ifimplemented well, enable high performance which will define enterprise andpersonal success. Using performance management processes, an enterprise can bebetter placed to meet competitive challenges. This is done by:  ●identifyingthe critical positions  ●determining the most important competencies for thosepositions  ●providing the education, training and feedback required byemployees  ●holding each person accountable for their results  The key to theperformance management process is ‘performance appraisal'. Performanceappraisal is simply an evaluation of how well an employee performs his or herjob compared to a set of predetermined standards. It is a systematic process offeedback on an employee's work performance, and agreement to future trainingplans, job goals and job aspirations.  To be effective, a performance appraisalneeds to have a set of agreed criteria that will be the basis of feedback aswell as of setting future goals. Units of competency provide a very effectivetool for setting benchmarks or criteria for work performance. The performancecriteria within units of competency can be used as measures to assess againstin a performance appraisal or review. 操作提示:正确选T,错误选F。 Performance management isa very important part of any quality human resource system. 2. The aim ofperformance management is to punish the unqualified employees. 3. An enterprisecan be better placed to meet competitive challenges by providing the education,training and feedback required by employees, for example. 4. Every enterprisecan expect high performance from each employee. 5. “Performance management” isalso called “performance appraisal”.
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50. — Which of these hats do you want? — _______ . Either will do.
A. I don't mind
B. No problem
C. Go ahead
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51. —I'm going to Beijing for a few days. — _______. I wish I could gowith you.
A. It doesn't matter
B. Forget it
C. I really envy you
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52. By the end of the year, the sales plan for the next year______.
A. will be made
B. will have been made
C. have been made
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53. On hearing the news of ______ the major exam again, the girl burstinto tears.
A. her having failed
B. she failed
C. her being failed
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54. She is very adaptive and soon adapted ______ to the campus life.
A. with
B. to
C. as
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55. 二、阅读理解:根据文章内容,判断正误(共50分)。Jack Welch Leading Organizational Change atGE  When Jack Welch, the Chairman and CEO at General Electric (GE) retired in2001, he could look back at a very successful career. He became CEO in 1981 atthe age of 45. At that time, GE had a very complex organizational structurewith considerably bureaucratic rules.  One of his first changes was to initiatea strategy formulation process with the guideline that each of the businessesshould be number 1 or 2 in their respective areas. If this was not the case,managers had the options of fixing the problem, selling their particularbusiness, or closing it. In an effort to streamline the organization, Welchremoved the sector level and eliminated thousands of salaried and hourlyemployee positions.  The restructuring was followed by changing theorganizational culture and the managerial styles of GE's managers. One suchprogram was the Work-Out(群策群力).Groups of managers were assembled to share theirviews openly in three-day sessions. At the beginning of the meetings, thesuperior presented the challenges for his or her organizational unit. Then thesuperior had to leave, requesting the groups to find solutions to the problems.Facilitators (会议主持人) helped these discussions. On the last day, the superiorwas presented with proposed solutions. He or she then had three choices:toaccept the proposal, not to accept it, or to collect more information. Thisprocess put great pressure on the superior to make decisions.   Another programto improve effectiveness and efficiency was Best Practices. The aim was tolearn from other companies how they obtained customer satisfaction, how theyrelated to their suppliers, and in what ways they developed new products. Thishelped the GE people to focus on the processes in their operations that wouldimprove the company's performance.  Jack Welch was personally involved indeveloping managers at GE's training center in Crotonville. Leaders, Welchsuggested, are not only those who achieve results but also those who share thevalues of the company. 操作提示:正确选T,错误选F。 Jack Welch retired at the age of 65. 2.Jack Welch insisted that each of the businesses should be at least number 3 intheir respective area. 3. If the business could not meet Welch's changerequirements, its manager had 3choices. 4. The restructuring went beforechanging the organizational culture and the managerial styles of GE's managers.5. The Work Out lasted a week.
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56. — If you don't believe in yourself, no one else will.— _____.Confidence is really important.
A. That's not the point
B. I don't think so
C. I couldn't agree more
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57. All _____ glitters (闪闪发光) is not gold.
A. that
B. which
C. what
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58. They depend on each other to survive. In other words, they are______ for survival.
A. interwoven
B. interdependent
C. international
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59. 二、阅读理解:根据文章内容,完成选择题(共50分)。How to Adapt to Change in the Workplace  Ifthere's one word that captures the essence of what is occurring in the worldtoday, it's “change.” Downsizing, reorganizing, and cutting costs, are now thenorm for survival. No industry is exempt. Even the most conservativeinstitutions are undergoing significant change just to survive.  Changemanagement has always been an issue of debate amongst scholars:how canemployers create suitable conditions for a successful change process? And whatcan employees do to get through it?  Tips for dealing with change in theworkplace.  ●Make yourself aware that change happens:it happens in personallife, it happens in your professional life. You cannot live in the past, sodenying that change could occur only makes things more complicated for you.   ●Stayalert in the workplace:know what is happening around you. When you come acrossclues that hint change is on the way, acknowledge them!  ●Maintain opencommunication channels:Don't lay back and expect things to pass you bysmoothly. You need to get acquainted with the occurring changes. Seek moredetails from your management and peers to form an accurate understanding of thematter. Be transparent and honest about your fears:dealing with the unknown isoften resented and daunting. Make the picture as clear as you can.  ●Assessyourself:Change is a time when one's confidence about one's skills andcapabilities gets shaky. Recognize your strengths and where you could bringthem into play. At the same time, stay aware of your developmental areas andwork on improving those.  ●Don't be stiff:It will make the change process muchharder if you are rigid. Be flexible enough to look at the different angles ofthe change and see where you could apply your “existing” skills and knowledge,and what news skills you need to acquire.  ●Stay optimistic:Keep a positiveattitude and don't let yourself drown in uncertainty. Involve yourself in thenew process; locate yourself properly in the new scenario. Adjust!  “You can'tget to the top of Everest by jumping up the mountain. You get to themountaintop by taking incremental steps. Step by step, you get to the goal”,says Robin Sharma, one of the world's most-sought-after leadership and personalsuccess experts. 操作提示:通过题目后的下拉选项框选择正确答案。1. Enterprises carry out downsizing,reorganizing and cutting costs in order to . A. cut down on the number ofworkers B. reshuffle the organization C. survive2. “No industry is exempt”means . A. No industry is an exception B. No industry is an example C. Notevery industry can be exempted3. The following questions are often discussedamong scholars EXCEPT . A. How can bosses create favorable conditions forchange B. How can productivity be increased C. What can workers do to getthrough change4. How many suggestions does the author put forward?  A. 4 B. 5 C. 65. From the passage, we knowthat Robin Sharma is . A. an expert on leadership, and personal success B. agreat leader C. someone who likes to play the game of Hide and Seek
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60. — Don't worry, Mum. The doctor said it was only a common cold.—________ ! I'll tell Dad there's nothing serious.
A. What a relief
B. How surprising
C. I'm so sorry
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61. There is no _____ the fact that he is the best student in the class.
A. deny
B. denies
C. denying
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62. He ordered that nothing ________ until the police arrived.
A. was touched
B. should be touched
C. had been touched
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63. 二、完型填空(共50分)操作提示:通过下拉选项框选择正确的词汇。  On May 27, 1995, our life wassuddenly changed. It happened a few minutes past three, when my husband, Chris,fell from his horse as it jumped over a fence. Chris was paralyzed (瘫痪) fromthe chest down, to breathe normally. As he was thrown from his horse, weentered into a life of disability with lots of unexpected challenges. We wentfrom the “haves” to the “have-nots”. Or so we thought.   Yet what we discoveredlater were all the gifts that came out of sharing difficulties. We came tolearn that something  could happen in adisaster. All over the world people cared for Chris so much that letters and postcardspoured in every day. By the end of the third week in a medical center inVirginia, about 35,000 pieces of  hadbeen received and sorted. As  , we openedletter after letter. They gave us comfort and became a source of strength forus. We use them to encourage ourselves. I would go to the pile of lettersmarked with “funny” if we need a laugh, or to the “disabled” box to find advicefrom people in wheelchairs or even in bed living happily and  . These letters, we realized, had to beshared. And so here we offer one of them to you.
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64. To build the reservoir(水库), thousands of people have to be_______ .
A. relocated
B. repeated
C. reopened
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65. 二、完型填空(共50分)操作提示:通过下拉选项框选择正确的词汇。  On May 27, 1995, our life wassuddenly changed. It happened a few minutes past three, when my husband, Chris,fell from his horse as it jumped over a fence. Chris was paralyzed (瘫痪) fromthe chest down, to breathe normally. As he was thrown from his horse, weentered into a life of disability with lots of unexpected challenges. We wentfrom the “haves” to the “have-nots”. Or so we thought.   Yet what we discoveredlater were all the gifts that came out of sharing difficulties. We came tolearn that something  could happen in adisaster. All over the world people cared for Chris so much that letters andpostcards poured in every day. By the end of the third week in a medical centerin Virginia, about 35,000 pieces of  hadbeen received and sorted. As  , we openedletter after letter. They gave us comfort and became a source of strength forus. We use them to encourage ourselves. I would go to the pile of lettersmarked with “funny” if we need a laugh, or to the “disabled” box to find advicefrom people in wheelchairs or even in bed living happily and  . These letters, we realized, had to beshared. And so here we offer one of them to you.
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66. — The trip ought not to take more than an hour. — ____________ . Itis at least two hours.
A. I guess so
B. You must be joking
C. It depends
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67. — Have you already paid? What's my share of the bill?— _________. Itwasn't very much.
A. It's my share
B. None of your business
C. Don't worry about it
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68. ______ on the hilltop, you could enjoy the scenery of the citybathed in the sun.
A. Standing
B. Stand
C. Stood
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69. The reason _____ he was absent from class yesterday was that he wasill and hospitalized.
A. for
B. why
C. that
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70. All the _____ guests are seated in the front row.
A. distinguishing
B. extinguishing
C. distinguished
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71. 二、听力理解:听录音,判断正误(共50分)。请听录音: unit7tl.mp3操作提示:正确选“T”,错误选“F”。1.Twodifferent corporate cultures are discussed in the dialog. 2. Melinda's companyalso has a creative culture. 3. According to Jack, the important thing is tohire the right employees in the first place. 4. In a creative culture teamworkis not encouraged. 5. A creative culture is better than a collaborativeculture.
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72. — You have to believe in yourself. No one else will, if you don't. —____________________Confidence is really important.
A. It's not my cup of tea.
B. I don't think so.
C. I couldn't agree more.
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73. —Scott,I'd like to have your opinions about my written report.—________________ But I have one suggestion.
A. That's a good idea.
B. You are too modest.
C. It looks fine to me.
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74. We need ________ communication skills:listen carefully, think beforeyou speak and manage conflicts diplomatically.
A. outstanding
B. plain
C. general
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75. This is the man ______ last night.
A. whom I saw him
B. whom I saw
C. what I saw
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76. He will write to me as soon as he ______ home.
A. will have returned
B. returns
C. will return
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77. 二、阅读理解:根据文章内容,完成选择题(共50分)。How Do You Create a Culture of Innovation?  Haveyou noticed the courage buried in the word encourage? To create a culture inwhich innovation flourishes takes courage. Determined innovators are alwayscourageous enough to establish a culture in which innovation is greatlyencouraged and rewarded. Here are three ways to do that.  Put innovation at theheart of strategy, and persist it in every message. Think of innovationstrategy as a pyramid:big bets at the top, a few projects in development in themiddle, and a broad base of continuous improvements, lasting contributions, andearly-stage new ideas at the bottom.   Define jobs around innovation. Make it ajob prerequisite. Consider 3M’s move to become one of the first companies totell professionals that they could spend 15 percent of their time on projectsof their own choosing. Now many high-tech companies know that they can’t getthe best talent without providing this kind of flexibility. And some of thoseself-selected, self-organized projects might even result in a blockbusterproduct or line of business. For 3M, it was the Post-it note.  Recognizeinnovation in every part of the company. To build a culture of creativity andinnovation, Gillette developed an innovation fair in which every unit couldshow off its most promising new concepts. It shows that everyone has a role toplay in a culture of innovation.  To go from idea to successful innovationrequires a great deal of support and collaboration. When people are surroundedby constant communication and encouragement, they can find the courage to try,fail, redo, and try again. 操作提示:通过题目后的下拉选项框选择正确答案。1. What is necessary increating innovation culture? A.communication B.courage C.immitation2. How does 3M create itsinnovation culture?  A. Put innovation atthe heart of strategy, and persist it in every message. B. define jobs aroundinnovation. C. Recognize innovation in every part of the company.3. The wordprerequisite in “Make it a job prerequisite” means . A. required as a priorcondition B. going after C. prior to request4. How does Gillette create itsinnovation culture?  A. Put innovation atthe heart of strategy, and persist it in every message. B. define jobs aroundinnovation. C. Recognize innovation in every part of the company.5. Theformation from idea to innovation needs . A. discussion and revise B. failureand courage C. support and cooperation
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78. — ____________________________ —Actually I prefer working on my own.
A. Could I use this dictionary?
B. May I open the window to let in somefresh air?
C. Do you prefer teamwork or workingindividually?
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79. How do we expect to compete with a company that has such ahuge______ and huge resources?
A. recommendation
B. reduction
C. reputation
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80. please ______ your hand if you have any question at all.
A. raise
B. rise
C. arise
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81. ______ we can't compete in terms of size I do believe we hold anadvantage in terms of dedication to customer service.
A. Therefore
B. But
C. Although
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82. 二、阅读理解:根据文章内容,判断正误(共50分)。Vision and Execution:Two Sides of aSuccessful Strategy  A strategic plan is not the end goal of the strategicplanning process – it is the framework for successfully implementing astrategy. Until a strategic plan is put into effect, it has no real value.   Thereare several keys to successful implementation. First, people directly involvedin executing the strategy must be included in the planning process. Strategicplanning is no longer a top-down directive. Without the input and feedback ofthe people responsible for executing on the strategy, a seemingly solidstrategy is likely to fall apart when implementation is attempted.  The nextkey to successful implementation is clearly communicating the strategy to thewhole company. The communication should ensure that everyone in the companyunderstands and accepts the strategy as the best path forward, and not simplythe leadership's latest idea. Without clear communication, employees lack asense of ownership and clarity of purpose. When a strategy is not understood orembraced, it usually results in misunderstanding and uneven commitments toimplementation.  Another key to the successful execution of a strategic plan isthe clear and straightforward description of the plan and its operations. Eventhe most brilliant strategy faces failure if it cannot be explained clearly andconcisely. 操作提示:正确选T,错误选F。1.The final goal of the strategic planning process isa strategic plan. 2. A strategic plan is valuable if it is executed. 3. Thereare four keys to successful implementation. 4. A good strategy is likely tofall apart if without the input and feedback of the people responsible forexecuting on the strategy. 5. Leadership's idea determines all.
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83. —It's about a successful businessman's management experience, isn'tit?— ____________
A. My pleasure!
B. That's right!
C. It's up to you!
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84. The key ______ successful implementation is clearly communicatingthe strategy to the whole company.
A. to
B. in
C. of
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85. — I'd like a wake-up call at 7:00 a.m., please!— OK,________________.
A. You will certainly make it.
B. I'll make sure you get one.
C. just do what you like.
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86. 二、完型填空(共50分)操作提示:通过下拉选项框选择正确的词汇。  This evening I met a friend at alocal bar. She brought her laptop  so shecould show me some of her latest digital art designs. As we looked through herartwork, the laptop suddenly started making an unhealthy noise, then the screentwinkled on and off and then cut off  .And as we both stared at one another surprisingly, the terrible smell of friedcomputer circuits appeared.  I grabbed the laptop off the bar to inspect it andthe problem instantly arose itself. The bottom of the laptop was completely wetand empty, spilt water glass rested against the side of her purse just behindwhere the laptop was sitting. While we were chatting and shifting the laptop's17 inch screen  , we somehow spilt aglass of water that the waiter had inadvertently (无意地) placed behind thescreen, which was out of our view.  When life throws id some troubles likethis, it typically doesn't make any sense to us, and our natural emotionalreaction might get extremely  at the topof our lungs. But how does this help our dilemma? Obviously, it doesn't.  Thesmartest and hardest thing we can do in these kinds of situations is to be moretempered in our reaction. You'd be much wiser and more disciplined than screamextremely. You should remember that emotional rage only makes matters worse.And please remember that once it happens, that will give us an opportunity togrow stronger.  Every difficult moment in our lives is accompanied by anopportunity for personal growth and  .But in order to attain this growth and creativity,we must first learn tocontrol our emotions,and we must recognize that difficulties pass likeeverything in our life.
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87. — Who should be responsible for the accident? — The boss, not the workers.They just carried out the order ______.
A. as are told
B. as told
C. as they told
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88. We ________ with achievement.
A. done
B. are obsessed
C. catch up
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89. facial expression
A. Non-Verbal Communication
B. Verbal Communication
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90. tone
A. Non-Verbal Communication
B. Verbal Communication
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91. body movement
A. Non-Verbal Communication
B. Verbal Communication
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92. voice
A. Non-Verbal Communication
B. Verbal Communication
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93. gesture
A. Non-Verbal Communication
B. Verbal Communication
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94. touch
A. Non-Verbal Communication
B. Verbal Communication
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95. eye contact
A. Non-Verbal Communication
B. Verbal Communication
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96. space
A. Non-Verbal Communication
B. Verbal Communication
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97. posture
A. Non-Verbal Communication
B. Verbal Communication
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98. Communication and leadership don't always go hand in hand.
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99. The say-do gap happens when people misunderstand their leader'sintention.
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100.Using technical jargon makes a leader convincing.
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101.Communicating sincerely is always the best.
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102.Observation is as important as communication whenyou want to know what people really think.
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103.What kind of company is Google?_________
A. A medium-sized international company.
B. A large global enterprise.
C. A large American company.
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104.How does Google motivate its employees?_________
A. Providing a friendly work culture in thecompany.
B. TPromoting the employees to higher jobpositions.
C. Offering entertaining equipment in theemployees' office.
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105.Who founded Google?_________
A. Larry Page and Sergey Brin.
B. Karen May.
C. Sergey Brin.
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106.Google employees have the freedom to _________.
A. use the totem pole with their colleagues
B. spend certain time on their chosenprojects
C. play bowling with their colleagues atwork
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107.What is Google's secret to success?_________
A. Encouraging among employees theaspiration to be No. 1 in the world.
B. Paying high salary to the employees andpracticing strict management.
C. Valuing the happiness of its employeesas much as innovating good products.
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108.- How did your meeting go yesterday?-_____________________. It was really frustrating actually.
A. Not so good
B. Very good
C. Nothing special
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109.- _____________________?- You might as well write athank you note.
A. How do you like the rewards
B. What do you do with the rewards
C. Could you suggest some ways of therewards
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110.- You’d better not push yourself too hard. You canask the team and listen. -_____________________.
A. You are right
B. No, we can’t do that
C. I think it will kill our time
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111.- You have to believe in yourself. No one elsewill, if you don’t. - _____________________. Confidence is really important.
A. It’s not my cup of tea
B. I don’t think so
C. I couldn’t agree more
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112.- Sorry for being late. I should have called youearlier.-_____________________. I’ve just arrived.
A. That’s no trouble
B. You are welcome
C. That’s all right
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113.Until a strategic plan is ___________, it has noreal value.
A. put into effect
B. put into use
C. put into production
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114.Please ask the solicitor what his ________ would beto take the case to court.
A. fare
B. fee
C. salary
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115.All of the tables and chairs ____________ away.
A. had stored
B. had been stored
C. stored
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116.An employee may express their differentunderstanding and, at the same time, a willingness to ________ any constructivesuggestions.
A. comply with
B. complete
C. compose
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117.Do you immediately picture your group off at aresort playing games or hanging from ropes? Which of the following words canreplace the above underlined word?
A. imagine
B. photo
C. describe
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118._______ we are more creative while maintaining ourcollaborative culture, we will work wonders.
A. If
B. Whether
C. That
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119.We ________ with achievement.
A. are done
B. are obsessed
C. catch up
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120.Along the dusty road ______ a group of tourists.
A. to come
B. coming
C. came
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121.We need ________ communication skills:listencarefully, think before you speak and manage conflicts diplomatically.
A. outstanding
B. plain
C. general
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122.Let your values __________ in your communication.
A. come out
B. look through
C. come through
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123.While modest fear might be healthy for motivation,______ it can be like overusing a drug, which risks generating harmful sideeffects.
A. abuse
B. abused
C. abusing
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124.It’s about a successful businessman’s managementexperience, ______?
A. is that
B. is it
C. isn’t it
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125.The 35 employees who had come together for a teambuilding event were young, smart and passionate.
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126.Most of the 35 employees were good solution sharersand knew well about teamwork.
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127.The place of this team building event was not anormal cafeteria.
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128.There were many filled balloons in the cafeteria.
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129.All the employees attending the team building eventhad two chances to blow up a balloon. If the balloon blasted twice, theyfailed.
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130.In the second round, the employees only focused onfinding out their own balloons, so only few of them found balloons with theirnames.
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131.In the third round, the employees were required toshare the name information on each balloon they got.
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132.According to the summary addressed by the teamleader, the conclusion “everybody's business is nobody's business” could bedrawn.
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133.Sometimes it is success-hindering that you do notshare when you work in a team.
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134.What should you do when you are given a badperformance review?_________
A. Argue with your boss.
B. Make immediate remarks.
C. Stay calm and listen carefully.
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135.What should you do after you are given a badperformance review?_________
A. Quit your job immediately.
B. Insist on making comments.
C. Learn from the review.
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136.What should you do if you do not agree with the badperformance review?_________
A. Tell the boss directly that you do notagree with the review.
B. Make a written statement on your ownbehalf if it is allowed.
C. Do not express your differentunderstanding in a written statement.
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137.How do you improve a bad performancereview?_________
A. Understand the established performancestandards.
B. Learn more about what the employee wantsor expects.
C. Learn what the person who gives thereview may think.
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138.Why should we understand the cause of a badperformance review?_________
A. Because it helps the employee to getpromoted immediately.
B. Because it encourages and motivates theworker to do better.
C. Because it prevents the employee fromprofessional growth.
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