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西安开放大学管理英语3作业与答案 管理英语3学校:西安开放大学 平台:国家开放大学 题目如下： 1. —_____________________— Fire, fire service please! There's a hugefire here. A. 911, how may I direct your call? B. How may I help you? C. What can I do for you?
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2. —_______________—We have sent out leaflets to all residents,explaining what to do in an emergency. A. How do you deal with emergency？ B. What have you talked to the public？ C. What do you want the residents do？
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3. Patrols should be conducted by teams ______ individuals. A. rather than B. no less than C. more than
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4. When you complete Part 1, you will be able to learn __________. A. to what do for specific hazards B. what to do for specific hazards C. what do for specific hazards
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5. Many disasters allow no time for people to gather even the mostbasic necessities, which is ______ planning ahead is essential. A. why B. because C. since
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6. 二、阅读理解阅读下面的文章，根据文章内容，完成相应的选择题。（每题10分）Ebola Surge — 2014 The 2014 Ebola outbreakis the largest in history and the first Ebola outbreak in West Africa. Although the current epidemic does not cause a significant risk toother nations, many countries, including China and the United States ofAmerica, have actually been working closely with the Ebola hit states. Forexample, the US Centers for Disease Control and Prevention (CDC) is takingprecautions at home besides its activities abroad. CDC's team of “virushunters” is supported by specialized public health teams both in West Africaand at the CDC Atlanta headquarters. Together, they offer continuous support tosave lives and protect people. CDC works closely with a number of US governmentagencies, national and international partners. CDC's experience of working withEbola is important to the World Health Organization's growing West Africa Ebolaresponse. On Sept. 2, 2014, CDC Director, Tom Frieden called for moreinternational partners to join this effort. “The sooner the world comestogether to help West Africa, the safer we all will be. We know how to stopthis outbreak. There is a window of opportunity to do so — the challenge is toscale up the massive response needed to stop this outbreak.” CDC's response toEbola is the largest international outbreak response in CDC's history with over100 disease specialists on the ground in West Africa, supported by hundreds ofpublic health emergency response experts stateside, activated at Level 1, itshighest level, because of the significance of this outbreak. The CDC supportsaffected countries to establish Emergency Operations Centers at national andlocal levels and helps countries track the epidemic including using real-timedata to improve realtime response. Efforts in West Africa to identify thoseinfected and track people who have come into contact with them are improving.The CDC is operating and supporting labs in the region to improve diagnosis andtesting samples from people with suspected Ebola from around the world. Localhealth care systems are strengthened through communication, coordination withpartners and training on infection control for health care workers and safepatient treatment. 操作提示：通过题干后的下拉框选择题目的正确答案。 How could we describe the 2014Ebola outbreak? A. The first one in western countries. B. It did not everthreaten West Africa. C. Not the first but the largest one.2. The 2014 Ebolaoutbreak response was. A. an American stateside activity B. an internationalactivity C. a regional activity3. What does the word “massive” mean in Para. 3? A. Huge. B. Quick. C. Urgent.4. How many disease specialists from CDC havegone to West Africa for the Ebola response? A. Less than 100. B. A hundred. C.More than 100.5. What action does CDC take to respond to the large Ebolaoutbreak? A. Work closely with governmental, national and internationalpartners. B. Call for more partners to join this effort. C. Establish EmergencyOperations Centers.
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7. — What vegetables are in season now?— Radish and carrot，_____. A. I know B. I see C. I think
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8. — Jack won't like the film, you know.—___________________ I don'tcare what Jack thinks! A. So why？ B. So what? C. So how?
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9. — Does she speak French or German?— She doesn't, _____. A. either B. neither C. none
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10. _____ is known to all, too much fat causes heart problems. A. It B. As C. Just as
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11. All things ______ ，the planned flight will have to be cancelled. A. be considered B. considered C. considering
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12. 二、阅读理解阅读下面的文章，根据文章内容，完成相应的选择题。（每题10分）Food Safety A question that often troublesfood companies is how to control problems like rats and insects without harmingthe food. Pest control experts say poisonsshould never be used where they may enter food. They say the first line ofdefense against pests is to clean the places where the food is handled orstored. Floors, food preparation surfaces and tools can be disinfected withchemicals like chlorine, iodine or bromine. Food containers should be storedabout half a meter off the ground and about half a meter away from any walls.Storage areas should be kept dry and clean. Containers for raw materials suchas rice, wheat, etc. should be kept closed and clean. Any foodstuff splitduring delivery or handling should be cleared up both inside and outside thebuilding. Pests enter a building from the outside, so pay attention to outerwalls. Small stones can be used to cover the ground and block the growth ofplants and the grass should be kept short to deny pests a place to live. Checkthat doors and windows are completely closed. Also any hole that might allowpests to enter a building should be filled. Rats can enter through a hole thesize of a coin. A mouse can pass through a hole half that size. Supervisorsshould make a list of pest control measures to be taken by employees. This willaid the efforts and also help prepare for any inspections. In most countries,there is a food and drug administration bureau, or some agency with a similarname, which enforces rules nationwide, responsible for rules about the use ofpesticides, etc. However, businesses where food is stored, prepared or soldmust also follow state and local health laws. Most of these governmentaldepartments or bureaus have their websites with information about food safetypolicies and other issues. People can easily access the information. 操作提示：通过题干后的下拉框选择题目的正确答案。Where, according to Pest control experts, should poisons never be used? A.Where food may be contaminated. B. Where there are few rats. C. Where childrenmay get hands on them.2. From the text, we know that like chlorine, iodine orbromine are all __________. A. foods B. chemicals C. fruits3. Outer walls arebuilt ___________. A. to prevent pests from entering a building from outside. B.to protect rice and wheat from rain and wind. C. to block the growth ofplants.4. Why is it necessary for supervisors to make a list of pest controlmeasures? A. To follow state and local health laws. B. To be carried byemployees. C. To help control pests and help prepare for any inspection.5. Theresponsibilities of a food and drug administration bureau is __________. A. toset up rules about the use of pesticides and enforces them all over thecountry. B. to make sure any hole that might allow pests to enter a buildingshould be filled. C. to check that doors and windows are completely closed.
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13. —I'm more than happy to go out this weekend. —_________________We've got so much work to do at that time. A. Don't worry. B. Forget it. C. Don't say so.
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14. —________________—She gave two weeks. A. What did she get? B. How much time did she give? C. What did she do?
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15. The light is too _______ for me to read. I can not stand any more. A. dim B. ripe C. soup
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16. I heard that you really had a wonderful time at John's birthdayparty, _____? A. didn't I B. didn't you C. hadn't you
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17. I took it for _______ that you wouldn't come here again. A. grand B. tame C. granted
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18. 二、阅读理解阅读下面的文章，根据文章内容，完成相应的选择题。（每题10分）Human Resources Management Human ResourcesManagement (HRM) is the process of managing people and their relationships inan organization. These two processes areimportant in the success and growth of a business. In managing people,staffing is the most important component of HRM. It needs to make guidelinesand procedures for hiring and placement. Staffing also involves the managementof employees on matters like monitoring of holidays, absences, health and safety,disciplinary action, and dismissal. Another important element of HRM inmanaging people is keeping the employees in the company. The training ofemployees to enable them to improve their career development is very important.Good HRM policies ensure that there are clear regulations which show the paylevels for the different positions in an organization. It is important for thestaff to know the career path, pay, training and other opportunities that areavailable to them. Performance management is another important component ofHRM. The reason for this is that many employers use it to evaluate careerimprovement and to determine pay increases. The secondary role of HRM is themanagement of the relationships among people in an organization. This includesstaff within departments as well as across the whole organization. Therelationship between staff and management is an important factor in the successof an organization. It decides how fast an organization will realize theirgoals. The focus of HRM is the people within an organization. Regularplanning, monitoring and evaluation are important for the success of HRM.Successful management ensures that all employees know their role, careerdevelopment and also feel part of an organization. 操作提示：通过题干后的下拉框选择题目的正确答案。____________is / are important in the success of a business. A. Teamworkspirit and high salary B. The process of managing people and theirrelationships C. Talents and their goals2. The most important component of HRMis____________. A. staffing B. planning C. monitoring3. According to thepassage, it is important for the employees to know the career path, pay,training and other opportunities through____________. A. notices B. policies C.advertisements4. We can use____________ to evaluate career improvement and todetermine pay increases. A. staffing B. HRM policies C. performancemanagement5. ____________ is NOT mentioned in the text about the success ofHRM. A. Regular planning and monitoring B. Evaluation C. Training
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19. — I suppose there'll be a lot of arguments.— __________________ A. I should imagine so. B. No problem. C. That's a good idea.
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20. — ______________________________— No, sorry, I didn't know the ruleabout punching in. A. Are you late this morning, Wendy? B. Didn't you punch out this morning,Wendy? C. Didn't you punch in this morning, Wendy?
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21. This is the man ___ last night. A. whom I saw him B. whom I saw C. who I saw him
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22. I am ________________your early coming. A. looking forward to B. looking forward C. look forward to
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23. A bus driver _______________ the safety of his passengers. A. is responsible in B. is responsible for C. is responsible to
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24. 二、听力理解听对话录音，根据对话内容判断正误（每题10分）。 task4_test.mp3操作提示：句子正确选择下拉选项框为“T”；句子错误选择下拉选项框为“F”。 Wendy punched in this morning. 2. They needto punch out after work. 3. They need to work overtime. 4. They can wear casualclothes when going out on a sales call. 5. They can use office phones forpersonal matters.
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25. — I'm dog tired. I can't walk any further, Tommy.— ______, Jenny.You can do it. A. No problem B. Come on C. No hurry
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26. — How did you miss your train?—____________________ A. Well, I was caught in the traffic jam. B. What's your proposal? C. Never mind.
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27. I didn't finish my homework. Neither ______. A. did he B. didn't he C. he did
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28. I bought a new car last month, but I ______ my old car yet. A. did not sell B. have not sold C. had not sold
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29. I ______ to know how often the bus runs during rush hour. A. occur B. happen C. take place
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30. 二、听力理解听对话录音，根据对话内容判断正误（每题10分）。录音操作提示：通过题干后的下拉框选择题目的正确答案。 How many people were fined for breakingtraffic rules? A. One. B. Two. C. Three.2. Who got the biggest fine? A. Mike. B.Mike's friend. C. Helen.3. Helen was fined for __________. A. speeding B.drunk driving C. driving in the wrong lane4. How long did Mike's friend havehis driving license suspended? A. Two months. B. Three months. C. Fourmonths.5. Crackdown means __________. A. downfall B. breaking down C.restricting undesirable actions
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31. —_______________— Generally speaking, we are concerned with allaspects of promoting good health. A. What health care programs are there inthe community? B. What are health care programs there inthe community? C. What health care programs there are inthe community?
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32. — ___________— To sum up, it is a continual process, from a new-bornbaby to the end of one's life. A. How do you feel about Community HealthService? B. What does Community Health Service meanexactly? C. What do you think of Community HealthService?
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33. Community service is important to me because it provides me witheye-opening experiences while ______ many people. A. benefit B. benefitting C. benefits
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34. It takes small steps to create big change and this is __________service-learning hopes to achieve. A. what B. that C. which
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35. Knowing ______ increases employee loyalty to the company and theirleader. A. what their CEO was volunteering time forcommunity service B. that their CEO was volunteering time forcommunity service C. that was their CEO volunteering time forcommunity service
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36. 二、听力理解听对话录音，根据对话内容完成下方题目（每题10分）。音频操作提示：通过每题的下拉框选择题目的正确答案。 What arehealth care programs mainly about? 2. What is the first part of communityservice health? 3. How can people help themselves avoid illness? 4. What areasare of growing concern? 5. Who typically provides bedside care?
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37. —Good morning, Volunteering Matters, how can I helpyou?—___________________ A. Good morning, I'd like to find out how Icould pay online. B. Good morning, I'd like to find out how Icould make an appointment. C. Good morning, I'd like to find out how Icould become a volunteer.
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38. Business people exercise their leadership in the community servicearea ______ the commercial world. A. as well as B. but C. so
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39. The online What's on for Women provides information ______ upcomingand ongoing events. A. about B. for C. with
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40. Community Services Program aims for all members of the community to______ to basic financial and material resources, information, advice andreferral. A. have a chance B. have an opportunity C. have access
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41. 二、阅读理解阅读下面的文章，根据文章内容，完成相应的选择题。（每题10分）Door-Knocking Door-knocking isthe most effective way of making face-to-face community contact, but it hasbecome a lost art. With the recent focus on customer privacy, door-knockingseems like an intrusion into other people's lives. But those who try it for thefirst time are usually surprised by the pleasant reception they receive. Hereare some suggestions that will help you promote your services face-toface. BEFOREYOU GO OUT ◆ Begin with a door hanger Try leaving a door hanger two daysbefore you go door-knocking. It should briefly describe the project and saythat someone will be around in person. ◆ Wear an official name tag Door-knockersshould wear name tags with the logo of their organization. The best name tagswill also include a color photo and the name of the caller. ◆ Have peopleknock their own blocks The easiest way to do door-knocking is to try yourlocal area first. Being a neighbor creates an immediate connection with theperson answering the door; after that, everything else is easy. ◆ Find a goodexcuse to door-knock A short survey about local concerns or a current projectis a good excuse. Figure out responses for various situations. What if theperson who answers the door cannot speak English? What if a child answers thedoor? WHEN YOU GO OUT ◆ When to go and what to do first The best times toknock are usually Saturdays. On other days, after dinner is ideal. When someoneanswers the door, smile and introduce yourself; say you are a volunteer and, ifit helps, state where you live. Give the name of your organization and,briefly, the reason for the visit. ◆ State what action the other person shouldtake and the benefits Tell the person what they need to do and how theiractions will benefit themselves and others. If a person hesitates, emphasizebenefits you've already mentioned and then, if necessary, add further benefits.If a person agrees, follow up immediately. If possible, get a donation, asignature, or a promise. ◆ Record contact information on the spot Recordnames, addresses, e-mail addresses, phone numbers, and responses to questionson the spot. You won't remember them later! 操作提示：通过题干后的下拉框选择题目的正确答案。 Why doesthe author say that door-knocking has become a lost art? A. It is noteffective, no one will take this method any more. B. People focus on privacyincreasingly, so door-knocking seems like an intrusion into other people'slives C. It is very difficult to do door-knocking，no one knows how to do itnow.2. Which step should be firstly taken when you try door-knocking? A. Finda good excuse to door-knock B. Wear an official name tag C. Leave a doorhanger3. What does the underlined phrase “on the spot” mean? A. without delay B.at some place C. in a difficult situation4. Which time is not appropriate fordoor knocking? A. Saturday afternoon. B. Monday morning. C. Thursdayevening.5. Who will receive pleasant reception when they try door-knocking? A.A stranger who is not living in this community and gives no notice for his/hervisit. B. An offensive acquaintance who comes at any time. C. A neighbor whodoes good preparation and has significant project to introduce.
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42. 回顾一下会话演练的内容，和Wendy一起完成公司的组织结构框架图。 1. 2. 3. 4. 5.
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43. 选词填空，辨析表示工资、薪酬的词语。 These officers, though retired, are on full .2.Please ask the lawyer what his would be to take the case to court.3. Charlesworks at a of 10 dollars a day.4. She had been saving every cent she could formonths, but twenty dollars a week — which was the total of their .5. My is paiddirectly into my bank account every month.
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